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Rebooting Your Dedicated Server

To reboot your dedicated hosting server, you will need to SSH or Remote Desktop to your server (depending on your operating system) and then issue a reboot command.

To Reboot Your Dedicated Hosting Server

In Linux

1. SSH to your server.
2. In the command line, type:
   su -
   reboot

In Windows

1. Remote Desktop to your server.
2. From the Start menu, select Shut Down.
3. From the What do you want the computer to do? drop down menu, select the action you want the take.
4. In the Shutdown Event Tracker section, under Option, select the reason you are rebooting your server.
5. In the Comments field, enter your comments regarding the reason for your reboot. This step is required.
6. Click OK.

If you are unable to reboot your server yourself, using SSH for Linux or Remote Desktop for Windows, you can request a power cycle of your server using the Hosting Control Center.

To Submit a Power Cycle Request in the Hosting Control Center

1. In the Hosting Control Center, under Support, click Request Power Cycle. A confirmation message displays.
2. Click Request Power Cycle to confirm your request.

NOTE: Power cycles typically take between 30 minutes and one hour to complete.

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