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What If I've Reached the SMTP Limit on my Virtual Dedicated/Dedicated Server?

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$1 Website
Last Updated: November 11, 2017 1:09 PM

There is a daily limit of 1,000 outbound emails from your dedicated/virtual dedicated server. There are several other reasons besides "standard email" that can cause you to reach this daily restriction. The following are a few things you can check:

Verify That Your Domain Name is Not Sending Out Bouncebacks

The default Plesk setting is to bounce email sent to non-existent users. This means that if your domain is coolexample.com, and someone sends an email to a non-existent user (ex: johndoe@coolexample.com), it is defaulted to send a message back saying "This user does not exist". If your domain receives a lot of incoming mail to non-existent users, the daily limit can be hit in no time.

The solution is to modify your mail preferences to reject mail sent to non-existent users. To reject mail sent to non-existent users in Plesk:

  1. From the Plesk control panel click Domains.
  2. Click Select Domain, then click Mail.
  3. Click Preferences and then click the Reject radio button, and click OK.

NOTE: You will need to do this for all domains on the server.

Test Your Server for an Open Relay

Consult the Email Logs & Mail Utilities on Your Server

Check Exim Mail Settings in cPanel

 


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