Accepting Account Changes
Print this Article
Last Updated:
October 1, 2017 11:31 AM
If other users initiate an account change to move a domain from their customer account into your customer account, you receive an email notification for the account change. The email notification may include a Transaction ID and Security Code that you may need to use to complete a manual account change. If you do not currently have a customer account with us, you must create one before proceeding.
To Accept an Account Change
- Log in to your Account Manager.
or
If you do not have an account, click Create a New Account and complete the fields to set up your account. - In the My Products section, click Domain Manager.
- From the Domains menu, select Pending Account Changes.
- If the domain displays in your list, select the checkbox for the domain, and then click Quick Accept.
- If the domain does not display in your list, click Manually Accept Domains, and then complete the following:
- Transaction ID
- The identification code sent to the email address on file.
- Security Code
- The security code sent to the email address on file.
- Click Next and then proceed through checkout to complete the free transaction.
NOTE: Account changes should be completed within 10 days, before the transaction ID and security code expire.