Using Your QuickBooks Merchant Service
You can apply for a QuickBooks Merchant Service account from the Payment Manager page in Quick Shopping Cart, if the link is available. If there is not a link to QuickBooks Merchant Service, you can use a different payment gateway. For more information about the merchant account application process, see Applying for an International Merchant Account.
After the QuickBooks Merchant Service account has been created, go to the Quick Shopping Cart Payments page to enable and configure QuickBooks Merchant Service.
To Enable Your QuickBooks Merchant Service Account
- Log in to your Account Manager.
- In the My Products section, click Quick Shopping Cart.
- In the Quick Shopping Cart list, click Open next to the account you want to modify.
- Using the Advanced Builder, from the Processing menu, select Payments.
- From QuickBooks Merchant Service, click Enable.
- In the QuickBooks Merchant Service Configuration screen, under Account Management, click Go to QuickBooks Merchant Service.
- Log in to your QuickBooks Merchant Service account.
- In the QuickBooks Merchant Service Connection List screen, click Create New Connection.
- In the QuickBooks Merchant Service Connection Setup screen, verify that QuickBooks Merchant Service is creating a ticket for Quick Shopping Cart, and then click Continue.
- In the QuickBooks Merchant Service Connection Name screen, create a connection name and then click Continue.
- Click View Connection List.
- Select the Connection Name you created, and then click Use this Connection.
- Click Close to close the browser window.
To Configure Your QuickBooks Merchant Service Account
- In the Quick Shopping Cart QuickBooks Merchant Service Configuration screen, under Account Management, click Verify to check that your QuickBooks Merchant Service Connection is active.
- In the Quick Shopping Cart QuickBooks Merchant Service Configuration screen, select the payment card types that your store accepts.
- If your store sells downloadable products, select when you want the download to be made available:
- Pre-Authorization
- Download is available after the customer's card has been pre-authorized, but before you have received payment.
- Authorization
- Download is available after you have received payment.
- Select how you would like your store to handle Address Verification System (AVS) and Card Verification Code (CVC) failures.
NOTE: The Address Verification System compares the billing address provided by your customer to the address on file with the card issuer, while the Card Verification Code is used to validate card information.
- In Process
- With this setting enabled, the customer is challenged to supply the correct address during checkout. If they fail to do so, the order is not completed and remains In Process.
- Potential Fraud
- With this setting enabled, the order is placed normally, and the customer is unaware that there is a failure. However, the order displays as "Potentially Fraudulent" in your Orders list. You can investigate the order and decide to fulfill or cancel the order.
- Click Save.
- From the main menu, click Publishing.
- Click Start Publish to publish the change to QuickBooks Merchant Service.
For more information about using QuickBooks, refer to the QuickBooks Quick Start Guide.