What are the requirements of adding Traffic Facts to my subdomain or non-primary hosted domain?
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Last Updated:
September 1, 2017 3:05 PM
You can set up separate Traffic Facts Accounts for each subdomain and non-primary domain you have hosted with us. This means you can track your subdomain or non-primary domain site separately from the primary account it is under. However, this feature has certain requirements in order to function:
- Set Up a Traffic Facts Account for Your Primary Domain
- Before adding Traffic Facts to an aliased domain or non-primary domain, you must affiliate the primary domain with a Traffic Facts Account. Once you add the primary domain to a Traffic Facts account, all aliased domains or non-primary domains are available to add to another Traffic Facts account. For assistance adding Traffic Facts to your primary domain, see Adding Traffic Facts to Your Hosting Account.
- Select From Accounts Hosted with Us
- To use Traffic Facts with any subdomain or non-primary domain, all the accounts must be hosted with us. Even if your primary account is hosted with us, if your subdomains or non-primary domains are hosted elsewhere, you cannot set them up within a Traffic Facts Account.
- Set Up Individual Traffic Facts Accounts
- You must have a separate Traffic Facts account for each subdomain or non-primary domain whose statistics you wish to track. For additional assistance, see Adding Traffic Facts to My Subdomain or Non-Primary Domain.
- Do Not Use the Primary Account's Root Directory
- Your subdomain or non-primary domain should not point to the root directory of the primary account. While you are not prevented from setting up your hosting accounts this way, Traffic Facts does not show these domains in the Add Site list. To work with Traffic Facts, you must direct the subdomain or non-primary domain to a specific folder within the primary hosting account. For additional assistance, see Adding Domains To Your Hosting Account.
- Select a Unique Subdomain and Non-Primary Domain Path
- If you have multiple subdomains or non-primary domains pointing to the same subdirectory within the primary hosted account, you are only able to select one of those domains to set up in a Traffic Facts account. You can set up all such domains with a Traffic Facts account until one is selected, at which point the additional ones are unavailable. To track information for multiple subdomains or non-primary domains, ensure each one is pointing to a unique directory within the primary hosting account.
Note: For Traffic Facts to work on a subdomain or non-primary domain, you should enable Real Time settings. While this setting is not required if Traffic Facts is enabled on your primary domain, if you ever change the settings on that domain, Traffic Facts will no longer work on your subdomain or non-primary domain.
For additional information on working with Traffic Facts, see What happens if I remove my primary domain Traffic Facts account?