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Frequently Asked Questions

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Creating Preset Profiles

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Last Updated: October 1, 2017 11:31 AM

Preset Profiles allow you to select a combination of preset attributes that you can automatically apply to domains. You create the profile in your Domain Manager, specifying which attributes to include, such as locking and Auto Renew. You then add domains to the profile to update the specified attributes to match the attributes in the profile.

You can include attributes for locking, Auto Renew status, domain forwarding, masking, contact information, and nameservers.

Attributes that you do not include in the Preset Profile are not updated when you add domains to that Preset Profile. For example, you add your hosted coolexample.com domain and parked example.com domain to a Preset Profile that does not include the Nameservers attribute. Both domains retain the nameserver attribute already assigned to them. That is, coolexample.com still uses hosted nameservers and example.com still uses parked nameservers.

Preset Profile exceptions occur when you add a privately registered domain to a profile that contains contact information. We generate an exception to indicate we did not update the contact information.

Exceptions also occur when you make a change to the domain outside the Domain Manager, resulting in the domain having different attributes than the profile. For instance, you add coolexample.com to a profile that updates the domain's nameservers but manually change the nameservers in the Total DNS Control Panel. The attributes on coolexample.com no longer match the attributes for the Preset Profile, creating an exception.

Exceptions are normal and do not indicate a problem. You can leave the domain as is or synchronize the attributes to match the profile. For information about viewing exceptions, see Viewing Exceptions for Preset Profiles. For information about fixing exceptions, see Synchronizing Domain Attributes in Preset Profiles.

To Create a Preset Profile

  1. Log in to your Account Manager.
  2. In the My Products section, click Domain Manager.
  3. Click the Preset Profiles folder.
  4. Click Add Preset Profile.
  5. From the Import attributes from list, select one of the following:
    None
    Do not import attributes.
    Existing domain
    Select to import attributes from a specific domain, and then enter the domain name.
    Preset Profile
    Select to import attributes from a specific Preset Profile, and then enter the Preset Profile name.
  6. In the Preset Profile name field, enter the name you want to use for the profile.
  7. In the Description field, enter a description of the profile, and then click Next.
  8. To add the locking attribute to the profile, on the Set Locking page, select Add attribute to Preset Profile, select or clear the Lock domains checkbox depending on whether you want to lock or unlock domains added to the profile, and then click Next.
  9. To add the Auto Renew attribute to the profile, on the Set Auto Renew page, select Add attribute to Preset Profile, select or clear the Automatically renew domains checkbox depending on whether you want to automatically renew domains added to the profile, and then click Next.
  10. To add forwarding or masking, on the Forward Domains page, select Add attribute to Preset Profile, and complete one of the following, and then click Next:
    • To add the forwarding attribute, select Enable forwarding and complete the fields. For more information about forwarding domains, see Forwarding Your Domain to Another URL.
    • To prevent forwarding, clear the Enable forwarding checkbox.
    • To add masking, select Enable forwarding, and then complete the fields on the Forwarding and Masking tabs. For more information about masking your domain, see Masking Your Domain.
    • To prevent masking, go to the Masking, and then clear the Enable masking checkbox.
  11. To add contact information, on the Enter Contact Information page, select Add attribute to Preset Profile, and complete the fields on the Registrant, Admin, Technical, or Billing tabs. For more information about adding or editing contact information, see Updating Your Contact, Registrant, Administrator, Technical, or Billing Information.
  12. To add nameservers, on the Set Nameservers page, select Add attribute to Preset Profile, select the nameserver option you want to include in the profile, and then click Next. For more information about setting nameservers, see Setting Nameservers for Your Domains.
  13. Click Finish.
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