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What is Card on File?
Card on File functionality takes your account credit card payment methods and stores...
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Deactivating or Removing Payment Methods in your Account
If there is a credit card or payment method listed in your account that you no longer...
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Entering Payee Tax Information for U.S. Citizens or Legal Residents
You enter your tax information when setting up your payee account. The exact procedure...
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Which products are subject to Value Added Tax?
The following goods and services fall within the definition of those that are taxable...
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What are the Value Added Tax rates for the EU member states?
In accordance with European Union Directive 77/388/EEC, the following are the VAT...
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Accessing your Order History
You can view, print, and search your previous orders.
To Access Your Order History...
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Adding and Updating Payment Methods to Include a Value Added Tax ID
To Add a New Payment Method with a VAT ID
Log in to your Account Manager.
In the...
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Can I have multiple VAT IDs?
Yes. Each of the payment methods associated with your account can have a different VAT...
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Adding and Updating the Credit Card Information for Your Account
You can set up multiple payment methods for your account. You can add credit cards,...
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Entering Payee Tax Information for Non-U.S. Citizens or Non-Legal Residents
Foreign payees (i.e., payees that are neither U.S. citizens nor permanent U.S....
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Why do I have to pay Value Added Tax?
If you are a resident of any country within the European Union (EU), you are required...
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Modifying Payee Information
To Modify Payee Information
Log in to your Account Manager.
From the...
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How do I deposit funds to my GoodAsGold account?
GoodAsGold deposits must be wire transferred to us. To do so fill out the GoodAsGold...
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Can I get a refund of unused GoodAsGold funds?
Yes. However, there is a transaction fee of $20 to process the refund. Only full...
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What is Value Added Tax?
In accordance with European Union Directive 77/388/EEC, Value Added Tax applies only...
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Enabling Card on File for Your Account
When you enable your Card on File feature, you must designate a unique password that...
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Card on File Password Requirements
The password you choose to enable Card on File functionality must be submitted during...